Motorsport Simworld

Terms & Conditions

Last updated: April 14, 2025


1. Booking & Arrival
  • Please arrive at least 15 minutes prior to your scheduled booking to ensure a timely start. Late arrivals may result in reduced session time without compensation.

  • All bookings are subject to availability and are confirmed upon receipt of payment.

2. Footwear Policy
  • Participants must wear clean, closed-toe shoes without studs or spikes.

  • If footwear does not meet these requirements, participants will be asked to remove their shoes before using the simulators.

3. Behavior & Conduct
  • All guests must treat staff, equipment, and fellow participants with respect.

  • Abusive language, aggressive behavior, or intentional damage to equipment will not be tolerated.

  • Failure to adhere to this policy may result in immediate termination of the session without refund and potential banning from future bookings.

4. Age & Participation
  • Participants must be at least 12 years old or a minimum height of 130 cm, whichever comes first. This is to ensure safe and proper use of the simulator equipment.

  • Anyone under 15 must be accompanied by a parent or legal guardian, who will be required to sign a waiver on their behalf before participation.

  • Motorsport Simworld reserves the right to refuse participation if a guest does not meet the minimum age or height requirements for safety reasons. In such cases, a full refund will be provided.

5. Cancellation & Refund Policy
  • Cancellations made at least 24 hours before the scheduled session are eligible for a full refund.

  • If you cancel with less than 24 hours’ notice, we’ll issue you a credit that can be used for a future booking. No refunds will be issued for late cancellations.

  • If you don’t attend your booking and do not inform us in advance, no refund or credit will be provided.

  • You may reschedule your booking (subject to availability) by contacting us at least 3 hours prior to your session.

6. Liability & Waiver
  • Participants acknowledge that simulator racing involves inherent risks, including but not limited to motion sickness or discomfort.

  • All participants (or their guardians) must sign a waiver releasing Motorsport Simworld from liability for injuries or damages arising from participation.

7. Equipment Damage
  • Participants are responsible for any damage caused to the simulators due to misuse or failure to follow staff instructions.

  • Any repair or replacement costs resulting from such damage will be charged to the participant.

8. Privacy & Data Use
  • Personal information collected during the booking process will be used solely for operational purposes and will not be shared with third parties without consent.

  • With consent, we may send promotional materials. Participants can opt out at any time.

9. Changes to Terms
  • Motorsport Simworld reserves the right to modify these Terms & Conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.

10. Contact Information
  • Address: 205 Greens Rd, Dandenon South VIC 375

  • Phone: 03 9768 8996

  • Email: reception@motorsportsimworld.com.au

Acceptance
  • By booking a session with Motorsport Simworld, you agree to abide by these Terms & Conditions. If you have any questions or require further clarification, please contact us using the information provided above.